Intercontinental hotel chain member Crowne Plaza Borjomi, was named the first in the region amongst other Crowne Plaza Hotels, as the highest ranking in guest satisfaction.

Hotel service and quality evaluation is done by the IHG program annually, which allows guests to share their recommendations and review the hotel’s service and overall satisfaction.

Being the first in the region draws more attention to the newly open Crowne Plaza Borjomi and keeps the employees motivated for improving the score for the years to come.